Frequently Asked Questions

Questions and Answers

Find answers to common water damage restoration questions.

How do I know if I have a trusted restoration company?

A trusted company is IICRC certified, fully insured, and bonded. They should also have a strong portfolio of completed projects and positive customer reviews. At AquaShield Restoration LLC, we meet all these criteria and are proud of our excellent reputation in the community.

Can you provide references or examples of your work?

Absolutely. We are proud of our work and are happy to provide references from past clients. You can also view our extensive portfolio of completed projects on our website to see the quality and variety of our restoration work.

How quickly can you respond to an emergency?

We offer 24/7 emergency response services with a guaranteed 60-minute response time. Water damage requires immediate attention, and our team is always ready to help protect your property from further damage.

What types of water damage do you handle?

We specialize in all types of water damage restoration, including flood damage, storm damage, burst pipes, sewage backups, and mold remediation. Our team can handle both residential and commercial properties of any size.

Do you help with insurance claims?

Yes, we have extensive experience working with insurance companies. We can help you navigate the claims process, from initial inspection to final settlement, to ensure you receive the full compensation you are entitled to for your water damage.

Do you offer mold remediation services?

Yes, mold remediation is one of our core services. Water damage often leads to mold growth if not properly addressed. We use advanced techniques and equipment to safely remove mold and prevent future growth.

What does a water damage inspection involve?

Our comprehensive inspections include moisture detection, assessment of structural damage, identification of affected areas, and development of a detailed restoration plan. We use advanced equipment to detect hidden moisture that could lead to future problems.

How long does water damage restoration take?

The timeline varies depending on the extent of the damage. Minor water damage can be resolved in 3-5 days, while major restoration projects may take 1-2 weeks. We will provide you with a detailed timeline after our initial assessment.

Do I need to leave my home during restoration?

In most cases, you can remain in your home during the restoration process. However, for extensive damage or mold remediation, we may recommend temporary relocation for your safety and comfort. We'll discuss this with you during the assessment.

Why Choose AquaShield

  • Free Property Inspections
  • 24/7 Emergency Response
  • Expert Insurance Claim Assistance
  • IICRC Certified Technicians

Schedule a Free Inspection

Our experts are ready to answer your questions and guide you through the process.